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Join the hottest growing retailer in the area! We currently have over 350 stores open in 21 states! We have a ton of exciting opportunities available in our Home Office located in Philadelphia, Pennsylvania.

Jobs by Department:
Asset Protection
Corporate Manager of Loss Prevention

The Corporate Manager of Loss Prevention develops, certifies, monitors and analyzes internal and external LP programs in order to proactively identify program issues and make corrections that keep program’s focused on efficiencies in order to reduce shrink, minimize company liability/exposure, reduce fraud, protect assets, resources and staff. Responsible for departments operations, including training and education, department budgeting, reporting, fraud program and start-to-end implementation of programs and initiatives.

Key Accountabilities

  • Review and analyze existing LP Programs and initiatives, such as Educational & Awareness Programs, Target and All Store Programs.
  • Responsible for the overall ownership of the Investigative Program to include; effective overseeing of the internal investigation process, trend analysis, and recommending follow-up actions based on investigatory conclusions and data analysis.
  • Owns responsibility for all departmental exception reporting, metric and business data reporting, and POS analytics. These critical components will be utilized for the development of internal investigation leads, and for the training and development of field personnel.
  • Administrator of store and corporate office CCTV systems as well as Audit, Incident and Case Management systems.
  • Works closely with field team members in the identification and reporting of potential internal and external theft and works with cross functional business partners on reporting/analytic needs
  • Researches issues, brings to team for consensus and assists in the development of action plans to divert losses that have or may occur as a result of the identified issues.
  • Create, design, develop, and facilitate the implementation of department and chain wide initiatives.
  • Collaborates with cross functional teams and other departments to find solutions for unique problems, manage rollouts, and to facilitate support and maintenance for Loss Prevention programs and initiatives.
  • Outlines LP objectives, determines solutions, and implements plans for the programs and processes that support the goals of the Department and Company.
  • Provides comprehensive and actionable reporting to include recommendations for corrective actions and other appropriate solutions to increase awareness, control and minimize shrink.
  • Maintain and manage the department budget and vendor relations.
  • Responsible for all Loss Prevention matters in our Home Office including chain wide management of key control and burglar alarm monitoring.
  • Actively participates in the company’s Safety Program and chairs the Safety Committee at the Home Office.
  • Assist Corporate and Field Loss Prevention in the formulation and execution of action plans to support LP Programs for companywide and market specific rollouts.
  • Develops and maintains a cohesive working relationship with government and law enforcement agencies including, but not limited to the US Secret Service, local, state and Federal law enforcement and OSHA.

Working Relationships

  • Work well interdepartmentally and independently with all levels of staff/management in Loss Prevention, Store Operations, Communication, Finance, Sales Audit, Customer Service, IT, Maintenance, Legal, Store Planning and Construction, Inventory Control and Human Resources.

Required Knowledge, Skills and Abilities

  • Experience with project management including the planning, organizing, and management of resources to bring about the successful completion of specific project goals and objectives.
  • Experience with Microsoft Office 2003 or later: (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic and advanced formulas, working with cells and rows) and PowerPoint (for example: creating a new presentation from a design template, adding and removing slides, entering and formatting text, adding speaker notes, and viewing presentations).
  • At least 5 years of experience indirectly managing team members, including assisting in the development, training and assignment of work/projects to other team members OR at least 3 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work.
  • Willing to travel at least 20% of the time for business purposes (within state and out of state)

Preferred Qualifications & Interests

  • At least 3-5 years of multi-store or specialty Loss Prevention and/or Operations experience. Corporate experience a plus.
  • Bachelor’s Degree in Business, Finance, and/or Criminal Justice and at least 7-10 years of Loss Prevention and/or Retail Operations experience.
  • Certification in Wicklander-Zulawski/Reid Certification as granted by John E. Reid Associates/Wicklander/Zulawski & Associates.
  • Certification in LPC as granted by the Loss Prevention Foundation
  • Experience developing strategic initiatives which align with business goals and budget.
  • Excellent oral and written communication skills, ability to collaborate with all levels of management.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Construction
Architectural Project Coordinator

Qualifications

  • B.S. Architecture or Design
  • 3-5 years experience in Architecture

Technical Skills

  • Autodesk AutoCad 2011
  • Adobe Creative Suite 3: Photoshop, InDesign, Illustrator
  • Google Sketchup

Job Responsibilities

  • Store Planning
  • Work with Real Estate Department to assess feasibility of new store locations.
  • Draft base building floor plans and develop preliminary fixture layouts using Cad and present layouts for approval to the Design Review Committee.
  • Develop cost effective layouts for new and existing construction.
  • Coordinate base building floor plans with landlords proposed plans.
  • Coordinate with Five Below design consultants to ensure plans comply with layouts approved by the Design Review Committee.
  • Manage capital expense projects (cash wrap / fixture relocation, store remodels, and store expansion projects).
  • Facade development
  • Design and develop impactful storefront facades in line with Five Below’s brand and image.
  • Use design software to effectively present existing storefronts and proposed facade designs.
  • Clearly communicate Landlord’s scope of facade work as determined by the Real Estate Department.
  • Implement sign code requirements into designs; analyze facades to determine scaled heights.
  • Coordinate the design between the landlords and Five Below’s architect.
  • Coordinate comments by the landlords architect, tenant coordinator and municipalities for revisions.
  • Coordinate sign shop drawings with Five Below sign vendor and architects.
  • Interpersonal Skills
  • Collaborate within a team across departments: by supporting the Real Estate and Construction team, as needed.
  • Comprehensive knowledge and understanding of architecture, design plans including details and materials and general construction.
  • Highly knowledgeable with building codes and the Americans with Disabilities Act requirements.
  • Work closely with the Construction Managers to ensure job questions are answered quickly, the design is delivered as intended and within the approved budget.
  • Work in a fast paced environment.
  • Excellent written/verbal communication, organizational and presentation skills.
  • Excellent computer skills including industry software i.e. AutoCAD and Photoshop
Construction Project Manager

Qualifications

  • BS in Construction Management, Architectural or Civil Engineering
  • 3-5 years of relevant, hands-on experience
  • Working knowledge of AutoCAD LT or other computer aided drafting suite
  • Must be able to read, comprehend and revise construction drawings
  • Must be able to work a flexible schedule due to seasonality of construction and travel to job sites.
  • Ability to multitask and solve complicated construction and design problems
  • Relentless attention to detail is a requirement
  • Excellent communication skills, both written and verbal, are a must

Job Responsibilities

  • Manage the construction process and provide updates and reports to the appropriate internal and external business partners
  • Resolve any issues that may arise, by providing solutions and/or guidance and reporting any impact to operations, the schedule and the budget
  • Be the primary contact for the operations team
  • Manage any issues/conditions relevant to the terms of the Lease including but not limited to: Survey prospective sites and review conditions, negotiate with Landlords any construction items, provide budgets that reflect site conditions, review and approve construction documents for conformity to Lease and relevance to site conditions
  • Report site conditions and provide guidance for store design
  • Track Landlord construction progress, review sites/conditions and conduct delivery inspection with Landlords
  • Conduct Five Below construction RFP process with General Contractors, negotiate final construction contract
  • Determine construction schedule, manage the job schedule with vendors and coordinators and conduct final inspection with the store opening team, identifying any deficiencies
  • Ensure that all outstanding Landlord or Five Below construction related punch list items are completed to satisfaction at the appropriate time
  • Provide cost guidance with respect to any changes to the project
  • Review all construction related costs on all projects, identify any potential opportunities for savings and value engineer
  • Periodically conduct the RFP process to introduce new vendors in order to capture potential efficiencies and economies
  • Provide guidance to store maintenance regarding potential warranty issues with regards to Landlord or Five Below General Contractor work
  • Manage remodels for existing stores, coordinating all efforts of legal, design, operations and outside vendors
Distribution Management
Distribution Center Supervisors (Olive Branch, MS)

Outbound Supervisor - Essential Responsibilities

  • Balance workload between pick tickets, pickers, and zones
  • Coordinate refills to ensure pick locations remain adequately stocked to satisfy pick needs
  • Coordinate work in Bulk room with lead
  • Monitor pallet volume by store in relation to delivery schedule and store capacity constraints
  • Maintain carton counts moved to outbound delivery lanes to support nightly close
  • Coordinate loading of outbound trailers
  • Examine work for accuracy, neatness, and timeliness, to conform to policies and procedures
  • Evaluate standards, procedures, and processes to improve efficiency of workers
  • Indentify workload for all areas of responsibility and shift associates based on priority
  • Other duties may be assigned to meet business needs

Inbound Supervisor - Essential Responsibilities

  • Justify quantity and UPC
  • Confer and correspond with leads or manager to rectify problems, such as damages, shortages, and non conformance to specifications
  • Responsible for stock level definitions (control max bin, master pack, and inner pack)
  • Item maintenance entry to confirm master and inner pack accuracy
  • Perform purchase order allocation distribution
  • Examine work for accuracy, neatness, and timeliness, to conform to policies and procedures
  • Indentify workload for all areas of responsibility and shift associates based on priority
  • Evaluate standards, procedures, and processes to improve efficiency of workers
  • Other duties may be assigned to meet business needs

Requirements

  • 3-5 years Warehouse management experience
  • Ability to key in data, type and operate a computer keyboard helpful
  • Ability to work while exposed to cold temperatures in the winter and hot temperatures in the summer
  • Ability to read, analyze, and interpret written instructions
  • Ability to lift up to 70 pound boxes, and remain on feet for entire shift
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and communicate in a timely fashion
  • Knowledge of physical inventory process helpful
Field Operations
District Manager

Job Responsibilities

  • Effectively communicate the company vision and strategy to the stores within their district
  • Hire, train and develop all store management and monitor the development of all other store associates
  • Direct and motivate their team in the areas of sales generation, store operations and personnel management
  • Develop and implement company policies, procedures, processes and growth initiatives
  • Maintain all merchandising and customer service standards within their district
  • Perform employee discussions/corrective actions when necessary
  • CUSTOMER SERVICE
  • Serves as a main point of contact for Customer Service issues in the District. Responds quickly and effectively to all Customer inquiries.
  • Ensures that an excellent level of Customer Service is provided in all assigned locations including the District Office where applicable. Responsible for teaching all District Associates to provide a high level of Customer Service at all times.
  • EXPENSE CONTROL
  • Responsible for the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • SHORTAGE/SAFETY
  • Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations.
  • Demonstrates and trains to Loss Prevention awareness programs.
  • Meets Company shrink goals.
  • ORGANIZATIONAL
  • Recruits, hires, trains and develops Management Associates.
  • Actively manages succession planning with consistent attention to identifying, training and developing management candidates.
  • Identifies, nominates and maintains District Training Stores as needed.
  • Ensures compliance of Five Below personnel policies and procedures.
  • Handles Employee Relations issues, ensuring partnership with HR and LP organizations. Maintains adherence to company safety policies and ensures the safety of Associates and customers.
  • MERCHANDISING
  • Ensures proper merchandising presentation and organization by adhering to the Five Below merchandising philosophy and procedures. Analyzes adjacencies and square footage in order to maximize dollars per square foot.
  • Assesses store layout and individual inventory levels to merchandise in the most effective manner for each location.
  • Assesses and escalates any inventory level discrepancies.

Skills and Competencies

  • Interpersonal Skills: collaborate within a team across departments by supporting all field operations within district, including staffing and personnel issues.
  • Understands overall job responsibilities
  • Can apply responsibilities to everyday business situations without direction; prioritizes effectively
  • Results oriented and not task oriented
  • Able to perform a wide variety of tasks The ability to break down complex processes into simpler parts for analysis and improvement.
  • Experience translating business needs and strategy into process to attain consistency of execution.
  • Detail oriented, organized, and able to manage time efficiently, effective communication and excellent follow through to ensure the achievement of personal and company objectives.
  • Ability to lead, motivate and develop a team.
  • Results oriented, goal oriented, self motivated and customer oriented.

Qualifications and Experience

  • Bachelors Degree preferred
  • 3-5 years experience as a District Manager
  • Background and experience in Store Operations

Physical Requirements

  • Ability to lift up to 20lbs
  • Able to sit at a work station for extended period of time
  • Ability to use a keyboard
Finance
Accounts Payable Coordinator

Qualifications

  • Must be proficient in excel.
  • Must have experience with inventory payables
  • Associates Degree in Accounting is preferred.
  • At least two years experience with Accounts Payable or in a financial clerkship is preferred.
  • Experience with Great Plains software is preferred.

Job Responsibilities

  • Responsible for full cycle accounts payable.
  • Receiving and matching invoices
  • Coding Invoices for proper recording
  • Additional clerical responsibilities as assigned.
Director, Merchandise Financial Planning & Analysis

Qualifications

  • Bachelors Degree in Accounting/Finance or other technical field
  • Masters and/or CPA preferred
  • 10 + years of progressive financial planning and analysis experience
  • Retail Experience strongly preferred, heavy interaction with Merchants
  • Experience developing and working with financial models, budgeting tools, multi locations/stores, merchandising, distribution and/or other functions within retail business
  • Solid analytical and internal control skills

Interpersonal Skills

  • Must be self-motivated
  • Ability to multi task
  • Flexibility, diplomacy, resilience
  • Strong internal customer service orientation
  • Excellent communication skills, both written and verbal
  • Ability to interact with team members and management
  • Must be a problem-solver intent on offering process improvement solutions

Technical Skills

  • Proficient in financial operating systems, exposure to sales and margin analysis
  • Ability to build and effectively analyze financial statements
  • Skilled at financial analysis, recognizing trends communicating results
  • Extremely proficient in Microsoft Office Suite, with extreme proficiency in Excel

Job Responsibilities

  • Prepare and analyze merchandising and store operations business metrics and as well as other corporate departments
  • On-going cross-functional communication with key members of the Merchandising department.
  • Conduct sales and margin analyses
  • Supervision of FP&A Team
  • Assist with preparation of budgets and forecast projections
  • Prepare weekly, monthly & quarterly reports and analyses
  • Analyze financial/operational performance and effectively communicate findings to leadership team.
  • Research and resolve various inquiries from other areas within the organization
  • Assist with the development of FP&A analytical tools
  • Partner with merchandising, store operations and other corporate departments to provide recommendations for cost savings and process improvements to enhance business performance.
  • Perform special projects as assigned
Manager of Financial Reporting

Qualifications

  • Work independently in a fast pace environment
  • Solid management skills and experience developing a world-class team to meet high standards of timely and accurate financial reporting
  • Excellent technical accounting skills and ability to successfully address GAAP and SEC regulations
  • Excellent written and verbal communication skills; ability to communicate effectively across functional areas and prepare a management’s discussion and analysis
  • Strong analytical skills combined with solid decision making ability
  • Ability to multitask and hit deadlines
  • Bachelors degree in accounting; CPA preferred
  • Public company reporting experience required with exposure to retail accounting and Sarbox regulations

Job Responsibilities

  • Monthly financial reporting close, including variance analysis, issue callouts and preparation of monthly internal financial books
  • Lead external reporting including potential for future public company quarterly and annual reporting requirements and integration of Sarbanes Oxley related internal controls
  • Technical Research and writing of accounting position memos
  • Conduct monthly department-wide financial reviews
  • Auditor relations
  • Prepare value-added analysis and partner with department heads to improve their businesses
  • Investor and Board of Director support
Manager, FP&A

Qualifications

  • Bachelors Degree in Accounting/Finance
  • Masters and/or CPA preferred
  • 10+ years progressive financial planning and analysis experience
  • Retail Experience strongly preferred
  • Experience developing and working with financial models, budgeting tools, multi locations/stores, merchandising, distribution... all enhance candidate’s “fit” for this role
  • Solid analytical and internal control skills

Interpersonal Skills

  • Must be self-motivated
  • Ability to multi task
  • Flexibility, diplomacy, resilience
  • Strong internal customer service orientation
  • Excellent communication skills, both written and verbal
  • Ability to interact with team members and management
  • Must be a problem-solver intent on offering process improvement solutions

Technical Skills

  • Proficient in financial operating systems
  • Ability to build and effectively analyze financial statements
  • Skilled at financial analysis, recognizing trends communicating results
  • Extremely proficient in Microsoft Office Suite, with extreme proficiency in Excel

Job Responsibilities

  • Prepare and analyze store operations metrics and other corporate departments
  • Assist with preparation of budgets and forecast projections
  • Prepare weekly, monthly & quarterly reports and analysis
  • Analyze financial/operational performance and effectively communicate findings
  • Research and resolve various inquiries from other areas within the organization
  • Assist with the development of analytical tools
  • Partner with store operations and other corporate support departments to provide recommendations for cost savings and process improvements to enhance business performance.
  • Perform special projects as assigned
Sales Audit Clerk

Qualifications

  • Strong knowledge of Microsoft Excel and Word
  • Strong customer service focus and organizational skills.
  • Must be detail oriented, and have the ability to handle multiple priorities.
  • Associates degree preferred but not required.

Skills

  • Open, sort, verify and check in all stores’ paperwork envelopes.
  • Assure that daily sales are recorded accurately.
  • Research cash over/shorts and deposit issues.
  • Correct transmission errors that occur between the various systems.
  • Resolve POS keying errors and rejected transactions.
  • Work in coordination with Finance and Retail Operations document problems and communicate corrective actions.
  • Condense and label monthly store paperwork, within their filing boxes, for archival storage.
Tax Director

Qualifications

  • At least 7+ years tax accounting experience, with at least 3 yrs experience in a public accounting firm
  • Big 4 public accounting experience preferred
  • Hands on knowledge of FAS 109 and quarterly/annual tax provision for a multistate public company
  • Exp with taxes for a publicly held retailer a plus
  • Also requires exp in state and fed tax returns, exp in multi state tax planning, cash tax and effective tax rate minimization
  • Preparation of state, fed and local tax returns including sales and use, property, etc., including estimating and monitoring cash taxes
  • CPA required; Masters Degree in Taxation preferred

Skills

  • Technically proficient in tax accounting and GAAP
  • Strong analytical skills, including application of tax planning strategies
  • Strong communication skills, especially written
  • Ability to lead a diverse team through strategy implementations, including outside tax accountants, attorneys and consultants
  • Ability to develop and maintain controls over accounting for income taxes
Human Resources
Director of Field Human Resources

The Director of Field Human Resources is responsible for developing and maintaining a high quality workforce across the Five Below Field Organization. The Director serves as a key business partner to the SVP Stores, Regional Directors, District Managers and other district/store staff. This role will provide strategic and operational support to leaders throughout the Stores organization. She/he will facilitate change and support the business objectives through planned and executed people strategies. The Director will implement HR initiatives and coach/ advise the region, district, and store staff on human resource practices, associate relations issues, talent management, training, benefits, compensation and labor forecasting/management system with the help Five Below’s HR Shared Services Team.

Qualifications

  • A minimum of 7-10 years experience in positions of increasing Human Resources’ responsibility.
  • Bachelors Degree is required
  • HR Generalist experience (organizational development, associate relations, training and development, coaching/counseling, change management, recruiting, benefits and HRIS)
  • Experience supporting partners in a multi-unit environment
  • Verifiable track record of success partnering with management, serving as a credible and trusted resource.
  • Demonstrated strategic thinking: able to envision, distill, communicate, develop and implement short and long-term human resource initiatives.
  • Outstanding interpersonal skills; demonstrated influence and diplomacy at all levels.
  • Strong project management skills with the ability to prioritize in a dynamic, fast-paced and entrepreneurial environment.
  • Flexible and adaptable to changing business requirements.
  • Creative problem-solving abilities.
  • Previous experience in the Retail Industry is preferred
  • PHR or SPHR Certification is a plus
  • Working knowledge of software systems such as Microsoft Office Suite, Kronos Time-keeping or other Labor Forecasting systems and Success Factors or other Performance Management systems
  • Must be willing to travel 50% of time

Job Responsibilities

  • Associate Relations
  • Facilitate the identification and management of associate relation issues. Provide counsel and support to the Field Organization.
  • Facilitate effective solutions to associate relations including conflict resolution and separations
  • Identify Legal vulnerability and partner with Legal Counsel for action plan and execution.
  • Further develop an Awards & Recognition Program to drive Top Performer success
  • Recruitment
  • Participate in the interview and selection process of internal and external Store Management candidates.
  • Establish a more robust on-boarding process for new hires especially within New Markets.
  • Facilitate Manpower Planning Review including annual meeting and on-going discussions with Regional/District Leaders.
  • Manage Annual Performance Review Process for Field Organization through the use of Five Below’s Success Factors system.
  • Training
  • Partner with Director of Training to further develop/execute training initiatives for Field Associates in addition to managing current programs such as: “Training Store Manager” and “District Manager In Training”.
  • Compensation/Benefits
  • Liaison between HR Compensation & Benefits Specialist and Field Organization
  • Remain up to date on company current offerings and industry trends
  • Labor Management System
  • Facilitate and monitor Field usage of current time-keeping and labor forecast system (Kronos).
Recruitment Manager

Qualifications

  • Bachelors Degree
  • PHR Certification preferred but not required
  • 7-10 years experience within recruiting function (minimum 2 years in corporate recruiting)
  • Retail Industry experience required
  • 2-3 years of Management experience
  • Ability to recruit for all levels of positions and disciplines within a retail business
  • Capable of working in a fast-paced, high volume work environment managing three internal clients: Field, Distribution and Home Office staffing needs.

Job Responsibilities

  • Foster cross-functional relationships with department leaders to enable a consultative recruiting approach.
  • Coach, develop, train and manage a recruiting team
  • Determine staffing initiatives, compile strategy and implement/execute accordingly with the changing needs of the business.
  • Hands-on recruitment for all Home Office positions from sourcing thru on-boarding.
  • Manage recruiting budget including sourcing sites, social media, marketing materials, candidate travel, etc.
  • Research and compile market intelligence data to remain in tune with industry standards, compensation, retail competitors and other relevant information pertaining to effective hiring practices.
  • Build a pipeline of qualified candidates to ensure a proactive approach to recruiting
  • Manage applicant tracking process including candidate management and maintenance.
  • Devise new and innovative recruitment strategies for increased employment brand recognition.
  • Manage Seasonal hiring initiatives to obtain volume and quality of hires during peak times of the year.
  • Effectively manage the University recruitment initiatives to attract entry level talent into the Organization for both the Home Office and Field Organization.
  • Partner with Vice President, Talent Management to work on additional projects as needed.
Training Manager

Qualifications

  • Bachelors Degree with emphasis on Human Resources , Training or Organizational Development
  • Minimum of 3-5 years of relevant training experience , retail experience a plus
  • Strong instructional design background with technology aptitude and ability to work across multiple training mediums: video training , instructor led training, e-learning
  • Ability to facilitate programs to all levels of the organization including store employees and home office employees
  • Ability to operate independently and work cohesively with Internal Departments including Store Operations in a highly collaborative and team-oriented environment
  • Aptitude to work with a high degree of flexibility in an ever growing and evolving environment

Job Responsibilities

  • Design, develop and implement training programs based on both the organization’s and the individual’s needs for Stores, Distribution Center and Home Office functions
  • Implement on-line curriculum opportunities and develop video training
  • Assist with development of all technical materials and job aids
  • Facilitate programs to all levels of the organization including store employees and home office employees
  • Collaborate with different teams to develop new training approaches that are satisfactory to all relevant parties in the organization and suggest enhancements to existing training programs
  • Develop and oversee relationships with vendors to ensure appropriate employee participation in outside training programs
HQ Administration
Executive Assistant

The Executive Assistant will manage the daily administration functions for two Five Below Executives: SVP, Marketing and SVP, Supply Chain. He/she will be capable of managing the administrative operations with a high degree of confidentiality and sense of urgency. The EA will be capable of taking on adhoc projects as the SVPs see fit in addition to the day-to-day responsibilities.

Qualifications

  • 2+ years of experience working in a fast-paced office setting
  • College Degree preferred or relevant experience
  • Excellent communication skills
  • Strong work ethic with a high degree of flexibility to work in an every-changing environment
  • Strong interpersonal skills, self-motivated, well organized
  • Must be able to prioritize and work in a dynamic office environment
  • Must be professional while maintaining a friendly and courteous atmosphere

Job Responsibilities

  • Managing the day-to-day operations for two C-level Executives
  • Organizing and maintaining files and records
  • Planning and scheduling meetings and appointments
  • Managing projects and conducting research
  • Preparing and editing correspondence, reports, and presentations
  • Making travel and guest arrangements
  • Preparing and submitting expense reports on a regular basis for reimbursement
  • Sort and Distribute Mail
  • Providing quality customer service
  • Working in a professional environment
Mailroom Coordinator

Qualifications

  • 0-2 years of experience working in a fast paced office setting
  • College Degree preferred or relevant experience
  • Excellent communication skills
  • Strong work ethic with a high degree of flexibility to work in an every-changing environment
  • Strong interpersonal skills, self-motivated, well organized
  • Must be able to prioritize and work in a dynamic office environment
  • Must be professional while maintaining a friendly and courteous atmosphere

Job Responsibilities

  • Stock and Tidy all office common areas including but not limited to the following: Kitchen and Pantries, Mailroom and Copy Rooms/Stations
  • Conference Room Rounds
  • Office Scan
  • Sort and Distribute Mail
  • Deliver Packages
  • Collect large size boxes from mailroom trash and place in donations room for merchants to put samples
  • Certified mail – create a bin for office to put any certified letters in, have them stamped and taken to post office daily (or as needed)
  • Donations room should always be boxed, sealed and organized – no product overflowing or exposed. Will help ensure pick-ups are quicker and more efficient
  • Assist with large mailings – if departments let us know prior to the mailing, the mailroom person could call pre-sort to pick-up so we can save money. Can also help with stamping/sealing
Information Technology
Business Analyst

Qualifications

  • Bachelors Degree required in business or technology related field
  • MUST HAVE Retail Experience (5+ years)
  • Minimum 1 year experience in IT related position
  • Experience on Island Pacific Merchandising Systems a plus
  • Solid mathematical aptitude and effective project management skills.
  • Ability to analyze and document complex business processes.
  • Ability to make effective decisions under pressure.
  • Ability to think analytically and should be a problem solver.
  • Ability to gather and interpret relevant data and information.
  • Understands overall job responsibilities
  • Can apply responsibilities to everyday business situations without direction; prioritizes effectively
  • Results oriented and not task oriented
  • Able to perform a wide variety of tasks; The ability to break down complex processes into simpler parts for analysis and improvement.
  • Detail oriented, organized, and able to manage time efficiently, effective communication and excellent follow through to ensure the achievement of personal and company objectives.
  • Results oriented, goal oriented, self motivated and customer oriented.
  • Collaborate within a team across departments: by supporting the organization’s needs through relationships specific business units (Merchandising, Operations, Finance, Human Resources, Replenishment/Allocations, and Distribution)

Job Responsibilities

  • Responsible for all activities related to supporting and enhancing our supply chain systems.
  • Act as an authority and subject matter expert on merchandising, supply chain and warehouse management systems- understand the business user’s function and help them develop more efficient process/procedure.
  • Anticipate and identify issues that may negatively impact business and develop/implement technology based solutions.
  • Support all aspects of IT projects including analysis, design, development, installation and implementation.
  • Ensure our merchandising and supply chain systems meet current and future business needs.
  • Work with IT vendors and other outside contacts on development and service relationships.
  • Effective verbal and written communication skills required.
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions.
  • Teamwork oriented- must be a team player willing to help others while also fostering their help in return.
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
  • Providing suggestions to the development team during the development stage of product to meet the client's business needs.
  • Preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents.
  • Documenting the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client.
  • Designing and executing the test scripts and test scenarios.
  • Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software.
  • Managing any change requests related to the working project plans daily to meet the agreed deadlines.
Business Analyst - Store Systems

Qualifications

  • Bachelors Degree required in business or technology related field
  • MUST HAVE Retail Experience ( 2 - 4 years)
  • Minimum 2 years experience in IT related position developing and supporting POS systems
  • Sharpened analytical skills with an orientation to detail
  • Strong written and verbal skills
  • Ability to make effective decisions under pressure.
  • Ability to analyze and document complex business processes.
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions
  • Self-starter with the ability to work on several projects concurrently
  • Customer focused and results oriented
  • Strong organizational skills with the ability to manage time efficiently to ensure the achievement of personal and company objectives.
  • Ability to collaborate within a team across departments: by supporting the organization’s needs thru relationships with internal business units (Store Operations, Finance, Marketing, Human Resources, and Merchandising) as well as external software and hardware vendors
  • Experience using multiple operating systems including Windows XP, Windows 7, and IOS
  • Experience with supporting mobile POS systems a plus

Job Responsibilities

  • Perform design and analysis of modifications to In-Store systems
  • Work closely with user groups to create functionality specifications for new or upgraded systems
  • Manage any change requests related to the project plans in order to meet the agreed deadlines
  • Responsible for developing test plans and executing the QA process by performing unit, system, regression, and acceptance testing
  • Responsible for piloting and implementing system enhancements
  • Will take an active role in creating system documentation and user documentation
  • Coordinate training for users groups for POS software releases
  • Provide 3rd level support for POS system and associated business processes
  • Ensure that the POS system meets current and future business needs
  • Work with IT vendors and other external business partners on development and service relationships
Network & Security Analyst

Qualifications

  • Bachelor's degree in Computer Science, Networking, Engineering, or a related technical field
  • Experience in networking and security (3 years +)
  • Certified / technical expert in multiple technologies, CCNA, Network+, Security +
  • Solid knowledge of information security principles and practices
  • Knowledge and administration of Windows XP/Windows 7, MS Windows Server 2003/2008, Active Directory, Exchange, and MS SQL server administration.
  • Knowledge of wireless LAN technologies and related security.
  • Ability to demonstrate troubleshooting skills, think analytically while working in a fast paced dynamic and growing IT environment and the flexibility to work with a wide range of technologies.
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions.
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
  • Strong verbal and written communication skills required.

Job Responsibilities

reporting violations
Network Administrator

Qualifications

  • Bachelor's degree, or foreign equivalent, in Computer Science, Networking, Engineering, or a related technical field a plus
  • Experience in network administration/management (7 years +)
  • MCP, MCSE, and/or CCNA certification a plus
  • In depth experience in the following areas:
    • Active Directory
    • Windows XP, 7, 8+, Server 2003, 2008, and 2012+
    • Exchange, SQL, IIS, RADIUS, and other back office Microsoft technologies
    • VMware virtualization (ESX, vCenter)
    • TCP/IP concepts (routing, subnetting, diagnostics, etc.)
    • LAN technologies (cabling, wireless, security, etc.)
    • IT security best practices
    • Writing technical procedural and training documentation to be consumed by IT professionals, upper management, and end users
  • Experience with scripting and automation a strong plus (VBS, BAT, etc.)
  • Experience with application packaging (MSI) a plus.
  • Experience in project management (and PM concepts) a strong plus.
  • Experience with PCI and SOX concepts a strong plus.
  • Experience with Cisco products a plus.
  • Ability to demonstrate troubleshooting skills, think analytically while working in a fast paced dynamic and growing IT environment and the flexibility to work with a wide range of technologies.
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions.
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items in a timely fashion.
  • Strong verbal and written communication skills required.
  • Ability to lift 50lbs required

Job Responsibilities

  • Design, develop, and manage solutions utilizing mostly Microsoft, VMware, and Cisco technologies.
  • Monitor and maintain existing network infrastructure
  • Ensure production documentation is accurate and up to date
  • Network administration and support (including data backup, security management, user account management, e-mail systems, VPN connectivity, mobile device management, and internet access).
  • Provide second level support to the end users and provide after-hours support for the business as they relate to specific IT projects or major incidents and tracking of all network connectivity issues including vendor escalation
  • Provide direct support to other technology teams
  • Manage several vendor relationships
  • Support network connectivity requirements for all client and server additions and relocations (moves, adds, and changes)
  • Develop automated solutions through the use of scripting and MSI development to streamline certain processes
  • Mentor junior members of the team
  • Manage several IT projects
  • Other duties as assigned
  • Configure, assist in installation and track network assets adhering to existing standards and best practices.
POS Analyst, Level 1

Qualifications

  • BS or BA degree, Information Technology, Computer Systems or Business/Technical related field
  • 1-4 years of related IT experience within a technical discipline
  • Minimum of 1 year of help desk related experience
  • Knowledge of Point-of-Sale (POS) Software and Hardware systems a plus
  • Self-motivated and customer service oriented
  • Excellent communication skills – both oral and written
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions.
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
  • Strong verbal and written communication skills required.
  • Ability to lift 50lbs required

Job Responsibilities

  • Provide 1st and 2nd level technical support for POS Hardware/Software support tickets
  • Provide 1st and 2nd level technical support for in-store related telecom support tickets
  • Provide 1st and 2nd level technical support for mobile handheld devices
  • Maintain professional communication with end-users during incident troubleshooting/resolution
  • Perform analysis of issues reported to determine root cause and resolution. Provides on-call and after-hours support as required
  • Utilize call tracking system to ensure proper tracking, documentation, resolution and ticket closure is provided to end-users regarding incidents
  • Resolve incidents according to internal SLA
  • Escalate calls to appropriate Sr. team members or management if time based targets are not met or if support issue is beyond scope of understanding
  • Actively monitor and maintain inventory list for both used and new POS hardware
  • Order, image and deploy replacement POS equipment as needed
  • Provide installation support for all POS related equipment (new and existing stores)
  • Monitor and perform daily polling process, credit card reconciliation, credit card settlement review and price file merges
  • Perform 1st level troubleshooting for all POS system related issues
  • Maintain office POS lab with updated software and equipment
  • Create system documentation as needed
  • Other duties as assigned
POS Support Manager

Qualifications

  • BS or BA degree, Information Technology, Computer Systems or Business/Technical related field
  • Minimum of 3-4 years of related IT experience within a technical discipline
  • Retail experience preferred
  • Ability to manage and develop staff.
  • Strong verbal and written communication skills required.
  • Ability to think analytically and should be a problem solver.
  • Detail oriented, organized, and able to manage time efficiently.
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
  • Self-motivated and customer service oriented
  • Must have the ability to work in a fast paced dynamic and growing IT environment and the flexibility to work with a wide range of technologies.
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions.

Job Responsibilities

  • Oversee the day-to-day operation of the POS Support team including hardware/software support, telecom support, training, and special projects.
  • Manage the procurement and maintenance of all POS equipment for the stores
  • Provide administration/support/development of company’s incident management and reporting system.
  • Manage the New Store implementation process for POS, VPN, and Telecom systems
  • Work with IT vendors and other external partners on deployment and service relationships.
  • Ensure that all customer incidents are logged, escalated and resolved within established service level agreements.
  • Provide coaching and career development advice to staff.
  • Establish employee goals and conduct employee performance reviews.
  • Conduct interviews and hiring of new staff
  • Perform staff scheduling to include: work assignments/rotations, employee training, employee vacations, back-up for absent employees.
  • Keep management and stakeholders informed of the status and disposition of open problems in timely manner
  • Document new and updated support procedures
Merchandising
Assistant Buyer

Qualifications

  • Bachelors Degree
  • 2 + years experience as an Assistant Buyer with a Specialty Retailer
  • Off-price experience is a Plus
  • Excellent teamwork skills demonstrated in the ability to identify needs and work through obstacles to obtain objectives.
  • Strong negotiating skills as well as strong communication and computer skills are required.
  • The position will require some travel, either domestically or internationally.
  • Demands a passionate, dedicated individual eager to contribute and collaborate to build a special kind of team and Retail Company.

Job Responsibilities

  • Provide administrative and operational support to a buying team.
  • Directly impact on our company's sales, volume, gross margin, and turnover objectives.
  • Procuring and managing samples (keeping track of their status and returning them to vendors), if necessary; attaching Merchant ID's to sample
  • Maintaining vendor contact lists
  • Working with Marketing to provide details as needed for web updates.
  • Coordinating and Maintaining Ad Matrix
  • Managing open orders to ensure on time deliveries
  • Preparing materials for presentations of new product launches and advertising turn-ins
  • Providing general administrative support and working on special projects as assigned (sales and trend reports, strategy prep, etc)
Buyer (Electronics)

Qualifications

  • A minimum of 5-7 years of direct buying experience in a specialty or department store environment
  • Experience in off-price markets is a plus
  • Bachelor’s degree required
  • Must be willing to travel
  • Must possess a demonstrable knowledge of important trends evolving in the targeted market
  • Must have a significant knowledge of product development, planning, distribution and domestic and overseas manufacturing
  • Must be extremely detail oriented
  • Must have strong negotiation skills
  • Must have strong communication skills, both written and verbal
  • Must have strong computer skills

Job Responsibilities

  • General:
  • Lead the development and assortment of specific category and product lines to deliver merchandise with great value
  • Select and deliver the trendiest product while achieving financial goals and staying within specific price points
  • Develop relationships with current as well as new vendors to capitalize on the hottest trends and deliver the most exciting new merchandise
  • Negotiate favorable terms and conditions with all vendors
  • Work with other members of the merchandising group on product development and implementation into existing store schemes
  • Perform in depth market research to identify the hottest product for the target audience
  • Departmental Process:
  • The Buyer supports the department through management of the departmental paperwork, purchase order process, vendor communication, advertising process and planogram process.
  • Development and maintenance of the ad rotation chart.
  • Development and maintenance of advertising documentation and files.
  • Attendance and participation in advertising proof sessions.
  • Management of the departmental ad turn in meetings.
  • Inform vendors regarding ad schedule.
  • Database Maintenance:
  • Coordinate initial sku and vendor set-up paperwork.
  • Communication and training of vendors in completion of paperwork.
  • Purchase order development.
  • Purchase order process management.
  • Responsible for database accuracy.
  • Planogram Process:
  • Assist in planogram development.
  • Management of planogram paperwork.
Planning & Allocations
Inventory Analyst

Qualifications

  • Must have a Bachelor’s Degree
  • Previous internship experience
  • Must be proficient in Microsoft Excel
  • Must have strong analytical skills
  • Must be willing to learn and grow in a fast paced environment.

Job Responsibilities

  • Execute weekly store transfers based on sales and inventory trends.
  • Analyze historical data and current trends in order to identify risks and opportunities and will review individual store allocations based on current sales.
  • Support a collaborative, innovative, and results-oriented environment with a cross-functional team.
  • Recap and analyze actual sales results to plan; forecast in-season sales and inventory on a monthly and quarterly basis.
  • Work closely with merchants on all new products and develop allocation strategies.
Inventory Manager

Qualifications

  • A minimum of 3- 5 years of experience managing the inventory levels of a retail operation
  • Ability to manage others while performing multiple responsibilities
  • Strong attention to detail is necessary
  • Must be able to effectively analyze inventory trends and have a thorough understanding of the entire distribution and shipping/receiving processes
  • Bachelor’s degree required

Job Responsibilities

  • Lead the execution of weekly store allocations based on sales and inventory trends
  • Oversee inventory levels in multiple distribution centers
  • Manage the replenishment team and oversee the replenishment of all buying categories
  • Analyze all current trends and store sales to effectively develop and carry out replenishment strategies
  • Act as liaison between the buying and replenishment teams in all areas including but not limited to new product development, store layout changes, and all purchase orders
  • Communicate with the field on chain level issues and address store level needs
  • Main contact with the distribution center on all issues involving replenishment, purchase orders, and inventory levels
Merchandise Planner

Qualifications

  • Bachelors Degree
  • 2-4 years experience in Merchandise Buying or Planning Capacity
  • Strong Retail Math acumen
  • Excellent Computer skills, proficient in MS Office Suite Knowledge of the functionality of the retail industry and various products in the market.
  • Should possess good communication skills written as well as verbal.
  • Should have the aptitude of working in a team and taking decisions based on study and evaluation.
  • Should have good time management skills and the ability to meet necessary targets.
  • Excellent communication skills (written and verbal)
  • Strategic thinking and active listening skills
  • Proficient in Microsoft Office Suite

Job Responsibilities

  • Pre Season Planning:
  • Provide historical data for key metrics (Sales, Receipts, Turn, MMU%, final GM%) and current trend on a Bottoms Up worksheet
  • Work with Buyer to decide by business how to plan the new season. (Grow, Maintain, Downtrend)
  • Create a flow by month in accordance with company goals.
  • Work with Buyer on Seasonal Planning to determine the buy quantities based on LY performance. Utilize store selling as well as market trend.
  • Provide Store rankings to Analysts for Allocation.
  • Provide Store rankings to Buyers for Assortment Plans.
  • In Season Planning:
  • OTB Reforecasting Sales and Inv, insuring proper inventory for Basics, Key Items and Ad Items
  • Review Ladder Plans for Key Programs, make recommendations
  • Analyze Top Sellers (Top 200), Do we have enough on order
  • Analyze Bottom Sellers, Do we have too much on order
  • Analyze the Aging of Inventory, make recommendations
  • Monitor IMU% / MMU% Goals
  • Hindsight Review of Business
  • Ad Hoc reporting

Five Below is an Equal Opportunity Employer.

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