Interested in working at our Philadelphia Corporate HQ?

Join the hottest growing retailer in the area! We currently have over 475 stores open in 32 states! We have a ton of exciting opportunities available in our Home Office located in Philadelphia, Pennsylvania.

Jobs by Department:


FP&A Analyst, Merchandising


  • Bachelors Degree in Accounting/Finance
  • 3-5 years progressive financial planning and analysis experience
  • Retail Experience preferred
  • Experience developing and working with financial models, budgeting tools, multi locations/stores, merchandising, distribution… all enhance candidate’s “fit” for this role
  • Solid analytical skills

Interpersonal Skills

  • Must be self-motivated and have ability to multi-task
  • Excellent Analytical skills
  • Strong internal customer service orientation
  • Excellent communication skills, both written and verbal
  • Ability to interact with team members and management, team player
  • Must be a problem-solver intent on offering process improvement solutions

Technical Skills

  • Proficient in financial operating systems
  • Skilled at financial analysis, recognizing trends, and communicating results
  • Extremely proficient in Microsoft Office Suite, with extreme proficiency in Excel

Job Responsibilities

  • Assist with preparation of budgets and forecast projections
  • Prepare weekly, monthly & quarterly merchandise finance reports and analysis
  • Prepare and analyze merchandising business metrics and as well as other corporate departments
  • On-going cross-functional communication with key members of the Merchandising department
  • Conduct sales and margin analyses for each merchandising department
  • Assist with preparation of budgets and monthly forecast projections
  • Assist with the development of FP&A analytical tools
  • Perform special finance related projects cross functionally with merchandising teams

Human Resources

Regional Human Resource Manager

The Field Human Resources Manager will act as the strategic partner to the field and will develop and implement Human Resource strategies in order to support the organizations overall goals and objectives. The Field HR manager ensures that the organization’s culture develops in accordance with Five Belows core values and enables the organization to attract, retain and develop high performing people.


  • Minimum of 5 years of experience in a Human Resources
  • Minimum of 3 years of experience in employee relations in a high volume hourly workforce
  • environment
  • Minimum of 3 years compliance experience with working knowledge of US employment law
  • Bachelor’s Degree
  • Self-motivated, while demonstrating initiative
  • Ability to coach managers on leadership, management, operational, employee and talent issues
  • Demonstrates collaborative style with excellent interpersonal skills
  • Works well under pressure
  • Travel 50% - 60%
  • Strong consultative, analytical and problem solving skills
  • Excellent interpersonal/communication and presentation skills
  • Detail oriented with strong organizational and time management skills
  • Solutions oriented
  • Outstanding interpersonal skills; demonstrated influence and diplomacy at all levels.
  • Unwavering commitment to service and quality

Job Responsibilities

  • Work closely with the regional and district management team, providing them with expert guidance, coaching and support on the full range of talent and employee related issues
  • Work with HR leaders to drive key HR related processes throughout the field
  • Maintain “best in class” HR policies and procedures to ensure effective, fair and consistent administration
  • Ensure strong levels of employee engagement to minimize employee turnover
  • Partner with the Talent Acquisition team organization to ensure top candidacy of talent
  • Partner with Talent Development team to identify future training opportunities
  • Help identify process improvements to gain efficiencies and accuracy
  • Act as a cultural role model and drive accountability for exhibiting behaviors aligned to our core values
  • Partner with field management to ensure selection, on-boarding and training of new associates integrate effectively into the organization
  • Manage and resolve complex employee relations issues as well as conduct effective, thorough and objective investigations
  • Implement strategies to improve overall morale and engagement for the associates
  • Ensure implementation and monitor compliance of existing company policies and programs such as postings, orientation, retention, exit interviews, and revisions to handbooks/manuals and orientation materials. Ensure compliance with all federal, state, and local laws, as well as all Company policies and procedures.
  • Provide day to day performance management guidance to management (coaching, counseling, career development, disciplinary actions)
  • Provide Human Resources Policy guidance and interpretation
Sr. Director of Human Resources

The Sr. Director of Human Resources is responsible for developing and maintaining a high quality workforce across the Five Below Home Office. This role will provide strategic and operational support to leaders throughout the organization. She/he will facilitate change and support the business objectives through planned and executed people strategies. The Sr. Director will implement HR initiatives and coach/ advise the organization on human resource practices, associate relations issues, talent management, training, benefits, compensation and performance management.  In addition to the Home Office, this role will lead organizational development, including organizational design, succession planning, performance management, diversity initiatives and HRIS.


  • A minimum of 8-10 years experience in positions of increasing Human Resources’ responsibility.
  • Bachelors Degree is required
  • HR Generalist experience (organizational development, associate relations, training and development, coaching/counseling, change management, recruiting, benefits and HRIS)
  • Verifiable track record of success partnering with management, serving as a credible and trusted resource
  • Demonstrated strategic thinking: able to envision, distill, communicate, develop and implement short and long-term human resource initiatives
  • Outstanding interpersonal skills; demonstrated influence and diplomacy at all levels.
  • Strong project management skills with the ability to prioritize in a dynamic, fast-paced and entrepreneurial environment.
  • Flexible and adaptable to changing business requirements.
  • Creative problem-solving abilities.
  • Previous experience in the Retail Industry is preferred
  • PHR or SPHR Certification is a plus
  • Working knowledge of software systems such as Microsoft Office Suite, Kronos Time-keeping or other Labor Forecasting systems, Success Factors or other Performance Management systems, and other HR management systems
  • Must be able to travel as needed

Job Responsibilities

  • HR Strategy and Process Improvement
    • Develop and implement HR strategy for Home Office
    • Oversee HR process and policy improvement, including associate handbook and HRIS
  • Associate Relations
    • Facilitate the identification and management of associate relation issues. Provide counsel and support to the Home Office Organization
    • Facilitate effective solutions to associate relations
    • Develop and implement associate engagement strategies
  • Organizational Development
    • Oversee succession planning process
    • Home Office organizational design and roles management
    • Re-design Company performance management process
  • Talent Management
    • Home Office workforce planning
    • Partner with the Talent Acquisition team regarding candidate assessment
    • Participate in the identification, interview, and selection process for internal candidates
    • Partner with Director of Talent Development to further develop/execute training initiatives and associate development planning
  • Compensation/Benefits
    • Partner with Total Rewards team to ensure competitive total rewards processes are in place

Home Office Administration

Executive Assistant

The Executive Assistant will manage the daily administration functions for Five Below Executives: He/she will be capable of managing the administrative operations with a high degree of confidentiality and sense of urgency. The EA will be capable of taking on adhoc projects as the Executives see fit in addition to the day-to-day responsibilities.


  • 2+ years of experience working in a fast-paced office setting
  • College Degree preferred or relevant experience
  • Excellent communication skills
  • Strong work ethic with a high degree of flexibility to work in an every-changing environment
  • Strong interpersonal skills, self-motivated, well organized
  • Must be able to prioritize and work in a dynamic office environment
  • Must be professional while maintaining a friendly and courteous atmosphere

Job Responsibilities

  • Managing the day-to-day operations for Executives
  • Organizing and maintaining files and records
  • Planning and scheduling meetings and appointments
  • Managing projects and conducting research
  • Preparing and editing correspondence, reports, and presentations
  • Making travel and guest arrangements
  • Preparing and submitting expense reports on a regular basis for reimbursement
  • Sort and Distribute Mail
  • Providing quality customer service
  • Working in a professional environment

Information Technology

POS Analyst


  • BS or BA degree, Information Technology, Computer Systems or Business/Technical related field
  • 1-2 years of related IT experience within a technical discipline
  • Minimum of 1 year of help desk related experience
  • Knowledge of Point-of-Sale (POS) Software and Hardware systems a plus
  • Self-motivated and customer service oriented
  • Excellent communication skills – both oral and written
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
  • Ability to lift 50lbs required

Job Responsibilities

  • Provide 1st for POS Hardware/Software support tickets
  • Provide 1st for in-store related telecom support tickets
  • Provide 1st for mobile handheld devices
  • Maintain professional communication with end-users during incident troubleshooting/resolution
  • Perform analysis of issues reported to determine root cause and resolution. Provides on-call and after-hours support as required
  • Utilize call tracking system to ensure proper tracking, documentation, resolution and ticket closure is provided to end-users regarding incidents
  • Resolve incidents according to internal SLA
  • Escalate calls to appropriate Sr. team members or management if time based targets are not met or if support issue is beyond scope of understanding
  • Actively monitor and maintain inventory list for both used and new POS hardware
  • Order, image and deploy replacement POS equipment as needed
  • Provide installation support for all POS related equipment (new and existing stores)
  • Monitor and perform daily polling process, credit card reconciliation, credit card settlement review and price file merges
  • Maintain office POS lab with updated software and equipment
  • Create system documentation as needed
  • Other duties as assigned
  • Hours are evenings and weekends


Digital Marketing Manager

The Digital Marketing Manager role will be crucial in building Five Below’s brand awareness, expanding its digital footprint and leading strategic digital marketing activities in support of ambitious growth objectives. S/he will be responsible for developing innovative digital programs that engage teens (and their moms and dads) while driving traffic to stores and digital channels. This leader will truly propel Five Below in the digital space.


  • High-energy, highly motivated, self-starter and will be attracted by the opportunity to have significant and measurable impact on an organization and to be part of a team that will significantly scale a business
  • Be conceptual and strategic but at the same time, relish being an owner, getting involved in the details of the business, and making things happen
  • Demonstrate strong personal commitment and be passionate about the business and the brand proposition
  • Be highly accountable, possess a “can-do” attitude and a strong results orientation
  • Be comfortable in a collaborative environment; flexible and open to ideas coming from all areas and levels of the organization, but also confident and decisive.
  • Not ego invested, highly collaborative, fully capable of functioning both independently and as part of a team
  • Bachelor degree is required
  • Able to work in a fast past retail environment

Job Responsibilities

  • Drive the strategic development of digital/online marketing programs to drive significantly higher brand awareness and customer engagement.
  • Lead an integrated approach in creating dynamic marketing programs and campaigns across all digital consumer touch points, including: e-mail, social media, mobile/web experience, SMS/MMS and more.
  • Develop teen-centric big ideas and oversee the production/utilization of highly differentiated, branded and consumer generated content, with an emphasis on engaging videos, contests and influencer partnerships.
  • Solicit, manage and optimize customer/fan groups (e.g., virtual teen panels, focus groups, etc.) for various marketing and brand initiatives.
  • Manage all forms of paid and organic digital media to generate long lasting brand awareness, including: social media advertising, in-app mobile marketing, YouTube advertising, SEO/SEM and more.
  • Select and manage multiple agencies and 3rd party resources to accelerate the Company’s digital expansion.
  • Establish digital insights rigor and translate findings into actionable and scalable digital brand/marketing strategies
  • Sponsor the development and testing of new programs by being a thought leader and pushing the organization to innovate in the digital space.
  • Manage all aspects of a digital marketing budget and continuously improve effectiveness and the ROI of marketing investments
  • Develop and oversee all seasonal digital marketing plans and partner with merchandising to “tell the story” and drive traffic to stores and eventually an e-commerce store.
  • Spearhead the implementation of digital programs within 400+ stores to transform the in-store experience into an interactive, entertaining trip.
  • Support ecommerce launch and drive marketing efforts to increase traffic, conversion and sales
  • Manage 1-2 associates and collaborate with creative and retail marketing teams to execute targeted content to the brand’s different audiences.




  • Bachelors Degree
  • A minimum of 5-7 years of direct buying experience in a specialty or department store environment
  • Experience in off-price markets is a plus
  • Bachelor’s degree required
  • Must be willing to travel
  • Must possess a demonstrable knowledge of important trends evolving in the targeted market
  • Must have a significant knowledge of product development, planning, distribution and domestic and overseas manufacturing
  • Must be extremely detail oriented
  • Must have strong negotiation skills
  • Must have strong communication skills, both written and verbal
  • Must have strong computer skills

Job Responsibilities

  • General
  • Lead the development and assortment of specific category and product lines to deliver merchandise with great value
  • Select and deliver the trendiest product while achieving financial goals and staying within specific price points
  • Develop relationships with current as well as new vendors to capitalize on the hottest trends and deliver the most exciting new merchandise
  • Negotiate favorable terms and conditions with all vendors
  • Work with other members of the merchandising group on product development and implementation into existing store schemes
  • Perform in depth market research to identify the hottest product for the target audience
  • Departmental Process
  • The Buyer supports the department through management of the departmental paperwork, purchase order process, vendor communication, advertising process and planogram process.
  • Development and maintenance of the ad rotation chart.
  • Development and maintenance of advertising documentation and files.
  • Attendance and participation in advertising proof sessions.
  • Management of the departmental ad turn in meetings.
  • Inform vendors regarding ad schedule.
  • Database Maintenance
  • Coordinate initial sku and vendor set-up paperwork.
  • Communication and training of vendors in completion of paperwork.
  • Purchase order development.
  • Purchase order process management.
  • Responsible for database accuracy.
  • Planogram Process
  • Assist in planogram development.
  • Management of planogram paperwork.
Associate Buyer


  • Bachelors Degree
  • Minimum of 3 years experience as an Assistant Buyer with a Specialty Retailer
  • Off-price experience is a Plus
  • Excellent teamwork skills demonstrated in the ability to identify needs and work through obstacles to obtain objectives.
  • Strong negotiating skills as well as strong communication and computer skills are required.
  • The position will require some travel, either domestically or internationally.
  • Demands a passionate, dedicated individual eager to contribute and collaborate to build a special kind of team and Retail Company.

Job Responsibilities

  • Maintain an assortment of a specific class to deliver merchandise with great value
  • Select and deliver the trendiest product while achieving financial goals and staying within specific price points
  • Develop relationships with current as well as new vendors to capitalize on the hottest trends and deliver the most exciting new merchandise
  • Negotiate favorable terms and conditions with all vendors
  • Work with other members of the merchandising group on product development and implementation into existing store schemes
  • Perform in depth market research to identify the hottest product for the target audience
  • Manages the class through maintaining paperwork, purchase order process, vendor communication, advertising process and planogram process.
  • Collaborate with team to maintain the ad rotation chart.
  • Development and maintain advertising documentation and files
  • Attendance and participation in advertising proof sessions.
  • Inform vendors regarding ad schedule.
  • Coordinate initial sku and vendor set-up paperwork.
  • Communication and training of vendors in completion of paperwork.
  • Purchase order development.
  • Responsible for database accuracy.
  • Assist in planogram development.

Planning & Allocations

Sr. Merchandise Systems Analyst

This Merchandise Data Analyst is responsible for defining business needs and helping to develop innovative solutions that meet business reporting objectives. This Merchandise Data Analyst will be a liaison between IT and business leadership to actualize data requests and functional delivery of business reporting needs. They will support projects through the solution development lifecycle and creating ad-hoc reports on an as needed basis.


  • 5-7 years working with BI, Merchandise Planning and Allocation Systems, process improvement
  • BA/BS or equivalent
  • Strong interpersonal skills
  • Working knowledge of Merchandising and Supply Chain Process Best Practices
  • Understands different BI solutions with emphasis on reporting and analytics
  • Knowledge of Data warehousing or Business Intelligence required
  • Can conform to shifting priorities, demands and timelines while using analytical and problem solving capabilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Strong verbal and written communication skills
  • Capability to translate technical concepts into non-technical terms
  • Retail business background with strong process and systems acumen
  • Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change
  • Knowledge of applications and system development methodologies

Job Responsibilities

  • Designs and maintains business intelligence tools, applications, databases, dashboards and systems methods. Programs the user interface and application side of business intelligence solutions.
  • Supports 30+ person MPA organization with training and administration of JDA and Oracle MFP
  • Supports entire Merchandising area on BI
  • Creates and leads training curriculum for Merch systems
  • Leads user testing and creates training documentation for new system implementations
  • Determines business information needs and identifies system requirements. Analyzes systems to support trend analysis and forecasting. Ensures that the use of business intelligence applications enhances business decision making capabilities.
  • Analyzes business intelligence data and provides reports. Assesses data extraction, report generation and bugs appearing in operations involving the data warehouse or applicable reporting applications. Synthesizes current business intelligence or trend data to support recommendations for action. Documents specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs.
  • Conducts tests to ensure that intelligence is consistent with defined needs. Identifies researches and resolves technical problems.
  • Performs ad hoc projects related to the entire supply chain, and summarize results using verbal, written, and formal presentation techniques.
  • Acts as a liaison between information technology and business units.

Store Operations

Part Time Ecommerce Customer Service Associate


  • Excellent listening skills.
  • Strong communication skills; verbal and written.
  • Ability to be patient, express empathy, and concern.
  • Independent thinker, able to make meaningful decisions based on each situation.
  • Excellent follow up skills and 100% follow through on commitments.
  • Result and action oriented, resourceful.
  • Strong work ethic, highly motivated, team player.
  • Ability to analyze and report on trends and issues.
  • Reliable attendance history. Availability to work a flexible schedule which includes evenings and weekends.
  • Strong computer skills; Microsoft Office, internet search skills.

Job Responsibilities

  • Work with customers via phone, email, mail, or social media.
  • Resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Assist with placement of orders, refunds, or exchanges.
  • Keeps customer records up to date.
  • Report recurring issues, trends.
  • Prepare and ship customer care packages, gift cards and other correspondence as needed.
  • Other administrative responsibilities as required.


  • High School Diploma / GED or equivalent, some college preferred.
  • 2 Years customer service work experience and /or experience in an inbound call center strongly a plus

Five Below is an Equal Opportunity Employer.